Wednesday, February 22, 2012

Organized & Accessible

All documents are stored in a single secure location and accessible from any computer with an internet connection. Finding documents takes just seconds using the project search tool; plans, specs, applications, and even as-builts are always at the tip of your fingers. All files are backed up nightly ensuring that documents are never lost, misplaces or damaged. Document version control prevents any files from being overwritten, new document versions are clearly marked with a version number and previous versions are always available to view and print.

Affordable

Municipalities can now have a robust electronic plan review system at a fraction of the cost of purchasing and hosting one on their own. We’re able to provide enormous value with a tiny price tag because we design, develop, integrate, support, and host the application. Some municipalities even choose to utilize the integrated fee collection module to allow the applicant to subsidize the cost since they will no longer need to provide numerous hard copies at considerable expense.

Easy To Use

All that’s needed to tap into this feature rich web application is a computer, an internet connection, and a free copy of Adobe Reader. We take care of the rest, hosting, security, archiving, backup, training, and support is all provided for you as part of the idtPlans Review web application. Just register, use the online application manager to configure your workflow and business rules and get started.

Secure & Reliable

We utilize the same 128 bit SSL encryption technology as online banks and credit card processors to ensure that your projects are only available to the people that you invite. Information is stored on mirrored hard drive arrays and backed up nightly. Redundant fiber optic internet connections and diesel generators ensure 99.9% uptime.

 

Why Review Online? Minimize
  • Dramatically Shorten Reivew Cycles
  • Reduce Paper Requirements
  • Improve Customer Service
  • Automate Routine Tasks
  • Easily Create Custom Reports
  • Quickly Spot Bottlenecks
  • Automatic Fee Tracking
  • Documents Are Automatically Archived
  • Information Is Searchable
  • Submittals Are Standardized
  • Historical Audit Trails
  • Work From Anywhere (Telecommute)

Total Support Coverage Minimize
We want to make sure that your investment is an overwhelming success. That’s why we provide free support to all users, even project owners and applicants. Other vendors leave you to field support calls from end users, we’re focused on providing you and your IT department with solutions not problems.
  • We provide free support for ALL users so you don't have to!
  • Live chat
  • Unlimited Email support
  • Unlimited Phone support
  • Knowledgebase support
  • On-screen help icons
  • Screen sharing technology

Features Minimize
  • Unlimited users and data storage.
  • Automatic version control prevents version conflicts and makes sure that all users are using the most recent document versions.
  • On-Screen measurement capabilities.
  • Central repository for all project information makes finding projects and plans quick and easy.
  • Automatic email notifications of changes makes sure that all users are notified of changes.
  • Customizable e-forms allow you to collect the data that you require for your submittals in a searchable format.
  • Customizable reports feature allows you to create standardized reports.
  • Fully Configurable workflow allows you to route projects to the proper authority and setup automatic alerts. We conform to your workflow so you don't have to change your existing process.
  • Concurrent markup feature allows all reviewers to work simultaneously.
  • Redline documents for clarity.
  • Comment library automatically stores commonly used comments for easy accessibility and reference.
  • Overview provides reviewer workload transparency and makes it easy to identify and correct bottlenecks.
  • Configurable comment letter feature allows you to collate and compile reviewer comments quickly and easily into a standardized pdf document with links to the drawings.
  • Robust permission matrix provides full control of site privlages by user or group.
  • Optional fee collection module.
  • Optional time tracking module.
  • Customize your own stamps and save them to your toolbar.

Security Minimize
  • 128 bit SSL Encryption
  • PCI Compliant
  • Password Encryption
  • Keycard Only Access to Servers
  • Hardware Firewall
  • Anti-Virus Protection
  • Security Updates Installed Daily

Reliability Minimize
  • All files and data are stored on multiple hard drives set up in a RAID configuration.
  • All files and data are backed up nightly.
  • Servers monitored 24-7 by a staff of trained professionals.
  • Redundant fiber optic connections to the Internet backbone via multiple carriers.
  • Power supplied from two separate substations and backed up with diesel generators.
  • Servers stored in a secure, air conditioned, & humidity controlled environment.
  • 10 year record of 0 power outages.
  • 10 year record with 0 files lost.
  • 10 year record with 0 data loss.

idtplans Review is the perfect solution for budget minded agencies looking to take their permitting and plan review process online.  We're able to provide enormous value with a tiny price tag because we Design, Develop, Integrate, Support, AND HOST the application. 

Here are just a few of the many advantages that become available with a hosted approach.

1. Security – With a hosted solution, an applications security is continually monitored, managed, and updated by a group of trained professionals. With non-hosted systems, the applications security is the customer’s responsibility.
 
2. Redundancy – Hosted solutions utilize top-of-the-line servers and routers that are professionally maintained in a secure, dust free, air conditioned environment.  Redundant connections to the internet, duel power feeds from separate substations, and diesel generator backup ensure 99.99% uptime.
 
3. Backups – With hosted solutions, backups and data recovery is managed by the software vendor. With non-hosted solutions, backups and data recovery is the responsibility of the customer.
 
4. Maintenance – With hosted software, all maintenance including bug fixes, security updates, etc are managed by a group of IT Professionals in real time. With non-hosted solutions, all hardware, software, and system maintenance is the responsibility of the customer. In addition, many non-hosted vendors require an annual service & maintenance contract in addition to the cost of the software.
 
5. Installation – With hosted solutions, installation is a non-issue. With non-hosted solutions, installing of the software is the responsibility of the customer and often very challenging.
 
6. Feature Upgrades – Most software companies are continuously upgrading their products. With hosted systems these upgrades are managed and released by the vendor. The code all lives in one place making it easy. With non-hosted systems, the responsibility falls on the customer. If the customer has made any source code changes, such upgrades can be nearly impossible and very expensive.
 
7. Initial Cost – Most hosted solutions have a low entry cost. Some non-hosted solutions also have a low cost. However, the time spent installing, configuring, and customizing non-hosted systems is significant, costing the customer thousands of unexpected dollars.
 
8. Time – With hosted systems, the client does not need to spend any time researching, maintaining, or implementing hardware or software as it relates to their business. Non-hosted systems on the other hand are just the opposite.
 
9. Support – Most hosted solutions come with unlimited support. Ironically, most non-hosted systems require more support and it is often less available or only available for a fee. In addition, hosted solutions provide unlimited support for the end users.  With non-hosted solutions, the customer is responsible for 100% of the end user support.
 
10. Consistency – With hosted or Software as a Service Applications, the vendor will always be there. Revenue is predictable. With licensed systems, revenue is less predictable and there is a greater likelihood that the vendor may not be around in several years. Additionally, many customers have their webmasters install and customize their non-hosted system. If they sever ties with that webmaster, they are at a loss as to where to begin with managing the technology.

 

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